Privacy Policy

Last updated: October 2025 RISA (UK) ltd

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RISA (UK) ltd (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and protect your personal data in compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).

1. Who We Are

RISA (UK) ltd
First Floor, 37 Westgate, Grantham, NG31 6LY
Company Number: 4296222
Website: www.risauk.com
Email: enquiries@risauk.com

2. What Information We Collect

We collect personal data directly from you, automatically through cookies, and occasionally from third parties such as social media or analytics providers. Information may include your name, email, phone number, company name, postal address, billing details, and communication preferences.

3. Why We Collect Personal Information

• To respond to enquiries and provide services

• To manage bookings, subscriptions, and accounts

• To send marketing communications (where lawful)

• To improve our website, services, and user experience

• To comply with legal, regulatory, and accounting obligations

We never sell or rent your data to third parties.

4. Legal Bases for Processing

• Consent – where you’ve given explicit permission (e.g., newsletters).

• Contract – when processing is necessary to deliver services you requested.

• Legal obligation – to meet statutory record-keeping or tax requirements.

• Legitimate interests – for B2B marketing, analytics, and fraud prevention.

5. Marketing

Business-to-Business (B2B)

We may contact corporate entities and employees under PECR using email, direct mail, social media advertising, or 1-to-1 outreach. You can opt out any time by emailing enquiries@risauk.com.

Individuals

We contact individuals only with consent or demonstrated interest. You may withdraw consent at any time.

6. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies (including Google Analytics and LinkedIn Ads) to analyse site use, measure performance, and deliver tailored ads. Adjust your browser settings to refuse cookies or visit our Cookie Policy for details.

7. Third-Party Services and Data from Other Sources

We may receive data from social media, analytics partners, or business databases. If you connect through a third-party login (e.g. LinkedIn), data access is limited to what you authorise via that platform’s settings.

8. Who We Share Information With

• Service providers (hosting, analytics, marketing, payment processing)

• Professional advisers (legal, accounting, compliance)

• Government or regulatory bodies where required

9. International Transfers

We operate solely in the UK and do not routinely transfer data outside the UK. If required, we will use adequacy regulations or Standard Contractual Clauses to ensure protection.

10. Data Retention

We keep data only as long as needed for the purposes collected, including legal obligations. When no longer needed, it is securely deleted or anonymised.

11. Your Rights

You have the right to access, correct, delete, or restrict your personal data, to object to certain processing, and to withdraw consent at any time. You can contact us at enquiries@risauk.com or lodge a complaint with the Information Commissioner’s Office.

12. Data Security

We employ encryption, secure systems, staff training, and incident response measures to safeguard data. In the event of a breach posing risk to individuals, we will notify the ICO and affected persons where required.

13. Children

Our website and services are not intended for individuals under 16, and we do not knowingly collect children’s data.

14. Updates

We may update this Privacy Policy from time to time; please check periodically for the latest version.

15. Contact Us

Data Protection Lead
RISA (UK) ltd
First Floor, 37 Westgate, Grantham, NG31 6LY
Email: enquiries@risauk.com