RISA (UK) Ltd

Customer Service the way it should be - Personal, Proactive and Reliable

 

At RISA (UK) Limited, we make exporting and importing goods simple, stress-free, and reliable.  Known as 'Great with Freight', we focus on service, not just shipping. From the first call, we take time to understand your business needs, then tailor solutions that save you time, reduce costs, and give you peace of mind. 
 
Our clients never face voicemail or call queues – whoever answers the phone knows you, your shipments, and how to help. We keep you updated every step of the way, whether the news is good or bad, so there are no surprises. Available 24/7, we act as an extension of your team, ensuring your goods arrive on time, on budget, and in excellent condition. 
 
Behind the scenes, we continuously improve through client feedback and reflective practice. Every member of our team is trained across the full customer journey, so you’re always in safe hands. This proactive, personal service is why so many clients have switched to us and stayed, trusting us to remove the headache from freight forwarding. 
 
With RISA, you gain more than a logistics provider – you gain a trusted partner who cares about your success.